Transcripts on Inex One
After every expert call, you get a complete transcript + recording. This comes in two parts:
A verbatim transcript (excludes filler words like ah's and um's).
An AI summary on the key points. All factual statements link back to the quote in the verbatim transcript, so you see where it's coming from.
Expert calls are recorded by default, but you can have it turned off. About 1 in 100 experts agree to a call, but decline to be recorded (you'll be notified well in advance).
Analyze calls with AI
In the AI Insights tab of your project, you can query any (or all) transcripts and get data points referenced back to the verbatim transcripts.
Your transcripts data is private to you. It is not shared with any 3rd party nor used to train any AI models.
The AI Insights only references the transcripts in your project; it's not connected to the internet and is instructed not to hallucinate.
TBH: The AI chat is still a bit beta, and is getting a major upgrade during Dec-Jan 25-26.
External expert calls
Do you find some experts on your own? Or use networks outside Inex One? We've got you covered.
You can get those calls transcribed - for free - in three ways:
Record the calls with the notetaker bot
Upload recordings to Inex One
Record your browser's audio
1. Record and transcribe external calls
Here's how to send the Notetaker bot to external meetings:
Worth noting:
- You can set up the notetaker for calls happening later on. It will join when the call starts.
- The notetaker is anonymous (it just says "notetaker bot"; not your name or company)
2. Upload audio files
Upload audio files to have them transcribed. Here's how:
Worth noting on transcripts in general:
- The transcription is high-quality, and identifies keywords relevant to your project (brands, company names, etc.)
- It's free! Upload, transcribe and AI-chat with any calls.
- Transcripts are visible for you and your project team. Depending on your organizations settings, they may also be shared internally via the Knowledge tab (Transcript library).
- We do not sell, license or share transcripts with other organizations. Transcripts are your company's property.
3. Record from your browser
Coming in Q1 2026.
Re-run a transcript
Sometimes a transcript looks odd. It's usually because we thought it was some other language (or dialect) than the one spoken.
Here's what to do if your transcript looks like gibberish: